Privacy Policy

When you visit the site, we automatically collect certain information about your device and how you interact with our store. As you place an order, we also collect the details needed to fulfil it.

Device Information

• Browser type, version, and time zone
• IP address and the pages you view on our site
• Cookies and similar tracking technologies

Order Information

• Your name, billing and shipping address
• Email address and phone number
• Payment details (processed securely via our payment provider — we do not store card numbers)

• To process, fulfil, and deliver your orders
• To communicate order updates, tracking, and support
• To send offers or updates when you've opted in
• To detect and prevent fraud or misuse of our store
• To improve and optimise our website and services

We do not sell your personal information. We share it only with trusted partners who help us run our business, such as:

• Payment gateways to process transactions
• Courier and logistics partners to deliver your order
• Analytics and communication tools to improve our service
• Legal authorities where required by applicable law

• We use cookies to remember your preferences, keep your cart, and understand site performance.
• We may use analytics and advertising tools to show relevant content.
• You can disable cookies in your browser settings, though some features may not work as intended.

You may have the right to access, correct, or request deletion of the personal information we hold about you, and to opt out of marketing communications. To make a request, email us at support@kowf.in.

We retain your order information for our records unless and until you ask us to delete it, or as required to comply with our legal obligations.

Our store is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is found, it will be deleted.

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be posted on this page.