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Shipping

Shipping Policy

Thank you for shopping with KOWF! We want to make sure you're fully informed about how and when your order will reach you. Please read our shipping policy carefully before placing your order.

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All KOWF items are made to order. Below is everything you need to know about production time, delivery, and how your order reaches you.

01 Order Processing

At KOWF, all items are made to order — this means each piece is specially crafted just for you after you place your order.

  • Production Time: 7–10 working days (excluding weekends and holidays)
  • Delivery Time: 5–6 working days (after production is complete)

Please allow a total of ~15 days from the date you place your order for your item to reach you.

02 Shipping Details

  • We process and ship orders Monday through Friday.
  • Once your order is ready to ship, you will receive a shipping confirmation email with tracking details.
  • Delivery timelines may vary slightly depending on your location or unexpected courier delays, but we do our best to deliver on time.

03 Important Notes

  • Since all products are custom-made, we do not keep ready stock.
  • Please ensure you provide accurate shipping details to avoid delivery issues.
  • We are not responsible for delays caused by courier services or circumstances beyond our control (such as weather or strikes).

Need Help?

If you have any questions or need help with your order, we're happy to assist. Thank you for choosing KOWF and for supporting made-to-order craftsmanship.